Terms of service
Registration
Registration for a regular training is done via www.seafrog.eu or by e-mail (info@seafrog.eu) with mention of the course name, the date of training and the name of the participant. The registration is final and will be confirmed by email within 2 working days. Participation in the training on the registered training date is final when the course fee has been paid.
In the case of an in-company training, registration is final when the signed offer has been received by SeaFrog Training & Coaching. The full amount mentioned in the offer will be charged prior to the start of the training. Conditions that are mentioned in the offer prevail over the general conditions described herein. In case of a maximum number of participants as indicated on the website or flyer, the registrations will be handled by order of entry. Those who cannot be placed, will receive notification by email.
In case of insufficient participants, the training can be cancelled. In that case, the participants will get a full refund of the fee. Participants will get this message as soon as possible, but no later than one week before the start of the training.
Registration fee
The registration fee must be received no later than two weeks before the start of the training. If the registration fee is not (fully) received on time, participation on the requested date cannot be guaranteed. Non-payment of the registration fee will give SeaFrog Training & Coaching the right to reschedule or cancel the training. The associated costs are charged to the participant (see cancellation).
Cancellation
Cancellations can only be done by email (info@seafrog.eu). If the participant is unable to attend, the participant may transfer his / her registration to an employee of the same organization without extra costs. We would appreciate it if this is reported by email in advance. The original participant will keep responsibility for the payment of the registration fee. No additional fee will be charged. Cancellation is free of charge if cancellation is received no later than 20 days before the start of the training. At other cancellations, the following costs may be charged: Between 10-20 days before: 25% of the registration fee; Between 5-10 days prior to start: 50% of the registration fee; Between 2-5 working days before start: 75% of the registration fee; Up to 2 days before: 100% of the registration fee.
In case of force majeure, such as illness of the trainer, SeaFrog Training & Coaching has the right to reschedule, use another trainer or cancel the training. In the case of rescheduling the participant has the right to cancel the participation free of charge within 14 days.
Liability
We are not liable for any damage caused by or related to participation in the training, unless it can be attributed to our intent or negligence. Should we be liable for any damage, it will be limited to the invoice amount. Indirect damage is not compensated.
Contact with the trainer
For SeaFrog Training & Coaching a training is more than just the training moment itself. Therefore, all individually registered participants can request free feedback from the trainer before or after the actual training session. For each paid day of training, the trainer is available for one hour free telephone or email consultation. Questions / requests can be directly addressed to the trainer or by email to info@seafrog.eu. We will respond within 2 working days.
Copyright
The course material is copyrighted and may only be used by the participant. The participant is not permitted to publish or multiply (parts of) the course material.
Disclaimer
Participating in the training is no guarantee of success.
Questions about the Terms of Service should be sent to info@seafrog.eu.